Privacy Policy

How we protect and handle your information

Effective Date: March 1, 2024

At Cyrus The Great Adventures, your privacy is as important to us as the wildlife we protect. We are committed to safeguarding your personal information while helping you create unforgettable safari memories.

Privacy at a Glance

We never sell your data

256-bit encrypted

You control your data

1. Information We Collect

Personal Information

  • Full name and date of birth
  • Passport details
  • Email and phone number
  • Home address
  • Emergency contacts

Payment Information

  • Credit/debit card details
  • Bank account information
  • Billing address
  • M-Pesa transaction IDs

Health Information

  • Dietary requirements
  • Medical conditions (voluntary)
  • Accessibility needs

Technical Data

  • IP address and location
  • Browser type
  • Website usage patterns
  • Cookies

2. How We Use Your Information

Process Bookings: To confirm your safari, arrange accommodations, and coordinate with tour operators

Communication: Send important updates, itinerary changes, and pre-departure information

Emergency: Provide emergency contacts and medical information to guides if needed

Improvement: Analyze website usage to enhance your browsing experience

Marketing: Send promotional offers (only with your explicit consent)

3. Who We Share Your Data With

We only share necessary information with trusted partners:

Lodge & Camp Operators

For accommodation bookings

Payment Processors

Secure transaction handling

Park Authorities

Entry permits and registrations

Emergency Services

In case of medical emergencies

We NEVER sell your personal information to third parties.

4. How We Protect Your Data

  • SSL encryption for all data transmission
  • PCI-compliant payment processing
  • Regular security audits
  • Staff training on data protection
  • Secure servers with access controls

5. Your Privacy Rights

You have the right to:

Access your data
Correct inaccuracies
Request deletion
Opt-out of marketing
Data portability
Withdraw consent

6. Cookies & Tracking

We use cookies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve user experience
  • Provide relevant content

You can disable cookies in your browser settings, but some features may not work properly.

7. Children's Privacy

We do not knowingly collect information from children under 13. For family safaris, parental consent is required and information is collected through the responsible adult.

8. International Data Transfers

Your information may be transferred to and processed in countries you visit during your safari. We ensure appropriate safeguards are in place for such transfers.

9. Policy Updates

We may update this policy periodically. Significant changes will be notified via email or a notice on our website.

10. Contact Our Privacy Team

For privacy-related questions or to exercise your rights:

privacy@thegreatadventures.co.ke

+254 700 000 000

Nairobi, Kenya

We typically respond within 3 business days.