Terms and Conditions

Your booking is confirmed when:

• You receive a written confirmation email from us
• We have received the required deposit (minimum 30%)
• All necessary information has been provided

For group bookings, the lead passenger accepts these terms on behalf of all travelers.

All prices are in USD unless otherwise specified. Payments can be made via bank transfer, credit card, or M-Pesa (for Kenyan residents).

Note: Airfare, visa fees, and travel insurance premiums are non-refundable.

While we strive to provide the best possible experience, please understand:

• Wildlife sightings are nature-dependent and cannot be guaranteed
• Itineraries may change due to weather, road conditions, or park regulations
• Accommodation may be substituted with similar standard if necessary
• Game drives follow park rules and timing restrictions

• Ensure you have valid passports, visas, and required vaccinations
• Arrive at meeting points on time (African time not accepted!)
• Follow safety instructions from your guide at all times
• Respect wildlife - maintain safe distance and remain in vehicle
• Disclose any medical conditions that might affect your participation

Travel insurance is MANDATORY for all guests. Your policy must cover:

• Medical expenses and emergency evacuation
• Trip cancellation and interruption
• Lost or delayed baggage
• Personal liability

We can recommend insurance providers if needed.